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 Recent News   (Click headline to read article)
Exploring the new All-Inclusive model
Friday, 28th April 2017
The All-Inclusive model has experienced a dramatic shift over the past 15 years and while the industry's core offerings - comprehensive vacation packages that include meals, lodging and entertainment - haven't changed, the concept has become more in tune with today's hospitality trends...
Chinese tourist arrivals to South Korea drop 40% in March
Friday, 28th April 2017
Chinese tourist arrivals to South Korea declined 40% from 600,000 in March 2016 to 360,000 in March 2017, overall visitor numbers dropped by 11%...
LHW launches exclusive Leaders Club Insider Wellness Experiences
Friday, 28th April 2017
In today’s frenetic, perpetually connected world, The Leading Hotels of the World recognises the importance of taking time for oneself to rejuvenate the body and revitalise the spirit ao with this in mind, Leading Hotels has curated a...
Mövenpick H&R has signed an agreement to manage its first resort in the Maldives
Friday, 28th April 2017
The planned 105-unit resort, Mӧvenpick Resort & Spa Kuredhivaru Maldives, will be situated on the remote Kuredhivaru Island in Noonu Atoll, providing a desirable sanctuary surrounded by pristine natural beauty in the exclusive northern part of the Maldives...
Qatar Airways will operate a third daily non-stop route from Doha to Bali
Friday, 28th April 2017
The third daily direct flight from Doha’s Hamad International Airport will commence 7 May, triple daily flights will offer passengers enhanced travel options while increasing the number of daily seats available on the non-stop route by 35 per cent...
Study finds package tours limit tourist satisfaction
Thursday, 27th April 2017
Dissatisfaction with package tours arises from the information asymmetry between tour operators and customers in emerging markets, package tours can result in low tourist satisfaction even though they are economically advantageous...
 Recent Articles  (Click headline to read article)
An Overview of Hotel Management Contracts in Europe
While hotel lease contracts have traditionally been very popular in Europe and continue to be preferred or required by many institutional investors, management contracts have become increasingly prevalent as many other investors have sought...
The Vast & the Various: Your Guest is Driving, Buckle Up
As an industry, we have debated tirelessly over the pros and cons of focusing on driving more direct bookings, one can argue just how profitable direct bookings are in relation to the alternative...
Is it Illegal for a Hotel to 'Walk' a Confirmed Guest?
'Ladies and Gentlemen, our flight is overbooked today and we’d like to ask if there are any volunteers to take a later departure', the recent incident in which a bona fide paying seated customer of United Airlines was forcibly removed...
TrevPAR vs RevPAR – Both Matter But Which is Best?
When looking at any hotel, regardless of size or market we always seem to focus on three main benchmarks - occupancy, average daily rate and RevPAR, with RevPAR being dubbed as king, but why?  We are always hearing questions such as is...
Yield Management for Small Accommodation Providers
Ideally a hotel would always sell all rooms at the highest rack rate, as this is rarely possible the challenge is to find the right price to utilise a hotels capacity in the most profitable way possible...
The Quick Guide to SEO for Independent Hotels
Search Engine Optimization (SEO) is crucial to your hotel’s online visibility on search engines like Google, Yahoo and Bing, SEO is complicated and constantly in flux, so it’s no wonder so many people don’t even know where to start...
 Top Feature Articles (Click title to read)
Airline Service: Stop Complaining, Be Grateful For Super Low Fares!
Friday, 28th April 2017
As a hotel industry customer service trainer and conference speaker, I am on the road nearly every week, being based in a large metropolitan area such as Ft Lauderdale / Miami, FL, it is not logical to stay loyal to one airline; I find it better to fly on whichever one has non-stops...

5 Factors that Influence the Cost of Your Facebook Ads
Friday, 28th April 2017
Facebook has become a must in brands’ overall digital marketing strategies — and more and more managers are trying to better understand and evaluate the true costs of a Facebook ad campaign, several factors come into play regarding these costs...

How to Generate Last Minute Bookings
Friday, 28th April 2017
Being fully booked all year around is the dream of every hotelier, however in reality most places have slow seasons which require increased marketing efforts...

Engaging the Disengaged
Friday, 28th April 2017
We’ve all heard it, nobody likes their job or the company they work for, well maybe it’s not quite that dramatic but it is true that a Gallup poll indicates that disengagement is at a whopping 70%...

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