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 Recent News   (Click headline to read article)
Trump's body language during the inaugural address
Tuesday, 24th January 2017
On January 20, 2017, Donald Trump took the oath of office as the 45th President of the United States, while audiences listened intently to his inaugural address, some of us were more focused on what his body was saying...
Emirates introduces sustainable blankets made from 100% recycled plastic bottles
Tuesday, 24th January 2017
Emirates has introduced new sustainable blankets made from 100% recycled plastic bottles, the soft and warm blankets are made using ecoTHREAD™ patented technology and is now available in Economy Class on all long-haul Emirates flights...
Park Hotel Group launches 'Destination', its third and newest brand in the portfolio
Tuesday, 24th January 2017
Positioned as a select service, midscale brand that aims to provide quality and affordable accommodation in prime, central locations, Destination will debut in Singapore with Destination Singapore Beach Road, a 300-room hotel scheduled to launch in the second quarter of 2017...
Asia Pacific airline safety performance in line with global standards
Tuesday, 24th January 2017
Air transport remains the safest form of travel: Every day, 100,000 flights take-off and land carrying 10 million passengers to their destinations safely and securely, this remarkable achievement is a direct result of good teamwork and the commitment of aviation safety professionals around the world...
ITB Berlin 2017 Marketing Programs
Tuesday, 24th January 2017
In March 2017, we will be covering the world’s largest travel show again and the dedicated ITB Berlin news site's popularity and traffic is highly expected to increase once again as it has been increasing YOY...
Turkish Competition Authority fines Booking com TL2 5million
Monday, 23rd January 2017
A spate of rulings in Germany, Italy and France early last year and a great deal of conversation in other countries like England and Switzerland bubbled in our newsfeeds for much of last year, but it’s been a while since we’ve seen certain action...
 Recent Articles  (Click headline to read article)
Is Competition Healthy for Innovation?: Redefining the Concept of the 'Innovation Race' for Better Results
Most of us love to watch a race, we love to see winners, losers, the eliminations, we like to observe others as they go through the highs and lows of a hard-fought competition: Arguably the concept of the ‘innovation race’ has similar foundations...
CMOs: How to Make Sure Your Presentation to the Board Doesn’t Fall Flat
A study by Kimberly Whitler, Ryan Krause, and Donald Lehmann explored the role and impact of marketing experience on the board contributes to overall firm performance, they hypothesized that marketing experience for board members would be v...
The Traits That Make for Good Customer Service
Recently one of our subscribers asked me, what traits a person must possess to deliver a good customer service experience, I asked if this was for a customer support rep, and he said no, he was hiring for his IT department, so we went back ...
For Hoteliers, The World is Truly Their Oyster! - Part Two
Lessons from seasoned hoteliers on how best to relocate and cope: Relocation is, indeed, a double edged sword – the proverbial one with which you can either slay the demons that come in the way to superstardom in your career or o...
2017 Emerging Technology Report
Technology innovation is changing faster than ever with emerging capabilities like robotics, artificial intelligence and augmented reality on the brink of permeating nearly every aspect of daily life, and Sabre has identified the top trends...
Five Steps to Improve Data Security and Prevent Risks
Data security is an important aspect of any business, especially for those that provide services to clients...
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 Top Feature Articles (Click title to read)
The Future of Hotel Revenue Management
Tuesday, 24th January 2017
A survey of some 400 revenue management (RM) professionals finds that the application of hotel RM has gradually become more strategic and more centralized, but changes in RM practices have come more slowly than expected in the past six years...

Dynamic Wholesale Rates: The New Frontier in Hotel Distribution?
Tuesday, 24th January 2017
A smart but basic distribution strategy for hotels that want to maximize profitability goes like this: Start as far out in the booking window as possible by building your base of guests, most likely through negotiated group and wholesale business...

Millennials will book direct Here's why:
Tuesday, 24th January 2017
Savvy, ambitious and loyal, the millennial traveller can spot a great deal across the ether - but what exactly can you do to catch their eye? The infographic reveals...

A Thought for the Rooster Year – Can Fortune Tellers be Replaced by AI?
Monday, 23rd January 2017
The bad jokes have started, the first press release arrived last week with a headline that used words like 'crowing' and 'strutting' and phrases like 'feather in our cap'...

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