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 Recent News   (Click headline to read article)
China's HNA Group acquires 25% equity interest in Hilton
Tuesday, 25th October 2016
Hilton Worldwide Holdings, HNA Group and Blackstone announced that HNA will acquire an approximate 25 percent equity interest in Hilton from affiliates of Blackstone, establishing a long-term strategic investment in Hilton and Hilton’...
Best available rate replacing commercial demand at UK hotels
Tuesday, 25th October 2016
A new study by hospitality intelligence firm, HotStats, identified that the value of bookings via Best Available Rate (BAR) has increased by more than 235% at hotels in the Regions since 2000...
Asia’s hotels gear up for the business travel boom
Tuesday, 25th October 2016
For the millions of business travelers visiting Shanghai, their focus is less on getting a room with a view of the Pudong district’s futuristic skyline and more on ensuring easy access to that all–important early morning meeting...
Trends and takeaways on compensation for hotel GMs
Tuesday, 25th October 2016
Any expert will quickly corroborate what readers already know – that seismic shifts are underway within the hospitality industry; the sharing economy, industry consolidation and digitally-armed Millennials all confirm that we are ente...
Indian wedding planners explore Thailand as a dream wedding destination
Tuesday, 25th October 2016
The Tourism Authority of Thailand (TAT) recently staged a familiarisation trip for wedding planners from India, exploring the attractions and facilities in Kanchanaburi and Hua Hin, as well as Phuket and Khao Lak, offering them the chance t...
Amongst business pressure, Trump Hotels launch new brand
Monday, 24th October 2016
There are several reports that occupancy rates at Trump Hotels are slipping this election season, the company has announced that new brand hotels will no longer bear the Trump name...
 Recent Articles  (Click headline to read article)
How to Apply the 'Golden Circle' to Your Marketing and Performance Measurement
Best-in-class (BIC) marketers excel at alignment and accountability: They know to align with the business outcomes that matter to the C-suite, and they know what to accordingly measure...
Customer Loyalty Lessons from Mama Louise
The other night I had a wonderful meal at Mama Louise, an Italian restaurant in Orlando on Florida’s ever popular 'Restaurant Row', I ordered Mama’s Stuffed Chicken, and it was delicious, but, good food isn’t what thi...
Taking the Sting out of Criticism
Giving positive feedback is always easy, but what about those times when an employee is not performing and you need to give negative feedback? That can be a different story, especially for those who do not like confrontation...
We’re Our Own Competition, Says Ctrip’s Jenny Wu
Ctrip, China’s largest travel brand, believes that being its own competitor has enabled it to grow to be where it is today...
How Bad Email Marketing Behaviors Can Derail Marketing Campaigns
[Infographic] As a marketer, we tend to think that the messaging we send out is interesting and not bothersome to our audiences and not everyone uses email marketing best practices correctly...
13 Hottest Food and Beverage Trends in Restaurant and Hotel Dining for 2017
Could be rough going for restaurants in 2017:  Delivery-only food startups; boarding house dinners in people's homes; suppliers opening their own restaurants, meal kits, etc, all are growing threats; Biggest issue is how falling food p...
Visit Unplugged Collection
 Top Feature Articles (Click title to read)
Are Book Direct Campaigns Hurting or Helping Hotels?
Tuesday, 25th October 2016
Let’s face the facts: it’s not always easy to understand the impact of your direct booking campaign, we know it tends to get complicated and as important as direct bookings are for hotels, there’s still an incentive to dow...

Technology Can Be The Problem, But It Is Also Your Solution
Tuesday, 25th October 2016
Today, we all live in a very fast-moving, high-tech society; and yet, our technology always seems to be disappointing us, unfortunately for hotel owners and revenue managers, the same issue applies to most revenue management systems (RMS)...

10 Key Trends for Modern Revenue Management
Tuesday, 25th October 2016
The past few years have given birth to a wide variety of revenue management ‘best practices’ and tools, what’s the equation for success? Two of the major factors affecting a modern revenue manager’s success are the t...

6 Things that Destroy Data-Driven Decision Making for Revenue Managers
Monday, 24th October 2016
In the last part of our 3 part series, we look at 6 factors that get in the way of a revenue manager’s data-driven decision making, data-killers don’t always look dramatic or drastic – in fact, they’re often part of your everyday routine...

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