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 Recent News   (Click headline to read article)
Sour grapes for wine industry as younger drinkers lose their bottle
Friday, 3rd July 2009
Engaging younger drinkers in the wine market could prove key for the future success of the industry, new figures released today from Mintel show...
W gets its own fashion director & music curator
Thursday, 2nd July 2009
In what is probably the first for an international hotel chain – these new positions - and if anyone had any doubts about W’s continued success or ability to lead the way in creating new ideas for the chain since Ross Klein left, this should put those fears to rest...
Hard Rock seals hotel for Hungary
Thursday, 2nd July 2009
Situated in Northwestern Hungary, adjacent to the Austrian and Slovakian borders, Hard Rock Hotel and Casino Hungary will be a premier entertainment resort, combining a variety of "Vegas-style" games, electrifying entertainment, l...
Imperial Palace Hotels goes global
Thursday, 2nd July 2009
South Korea's SUMMIT Group aims to take its Imperial Palace brand to the global level...
Behaviour of European guests under the spotlight
Thursday, 2nd July 2009
Spaniards and Italians are the most demanding touristsm while the Dutch and British, on the other hand, are more concerned about practical aspects and less about the details of their room...
 Recent Articles  (Click headline to read article)
Are you Twitterpated?
This week it's back to the topic of social networking (again) - this time Twitter in particular; a few times in the last week I saw posts (on facebook and twitter) that said something like this: "Busy un-following anyone who isn't following me back...
Common Sense Review Process for Capital Investments
Benjamin Franklin was known for many things in his professional life, but he is often credited with his logical and sometimes frugal approaches to business and spending money...
Why Google City Tours is Important to Tourism
Google released their latest labs project called “City Tours” last week; I was quick to jump on the bandwagon and take a look, but I resisted from posting right away because I wanted to think a little more deeply about the implications of the application...
Do you read your Hotel's reviews on Trip Advisor?
If not, it’s certainly time you did! The explosion of consumer generated content on the web means that more than ever hoteliers should monitor their brand online and respond to reviews and forum posts accordingly...
Is Chocolate Recession Proof?
Eating chocolate has a ‘feel good factor’ and is considered an affordable luxury in some countries, however, during the financial downturn, luxury chocolate shops in airports and duty-free gift purchases are likely to suffer a significant drop in chocolate sales...
Tools for Building On-line Trust in Travel
One of the biggest challenges for any on-line business, especially on-line travel businesses is building trust with the on-line consumer...
World's Most Travelled Man: The Fred Finn Interview
So you thought you were well travelled? We speaks to Fred Finn, officially the world's most travelled man about his five decades of roaming, which have taken him to a whopping 136 different countries...
 Top News Stories  (Click title to read article)
New engine searches based on like-minded people
Friday, 3rd July 2009
The first online service that uses proprietary technology to find hotels and restaurants suited to your tastes based on your unique profile and the preferences of like-minded people...

Europe's biggest HI Express to open at T5, Heathrow
Friday, 3rd July 2009
The first Holiday Inn Express at London Heathrow Terminal 5, opening in 2011, will be the largest Holiday Inn Express in Europe under a franchise agreement signed today by IHG  and Crimson Hotels Group...
 Top Feature Articles (Click title to read)
The Ugly Face of Social Media
Friday, 3rd July 2009
I wonder if social media reached the point of diminishing returns last week with the death of Michael Jackson and the subsequent fall of the mighty Perez Hilton? Yeoh Siew Hoon wonders if we could end up with unsocial media with the way things are going...

Serve With Verve!
Friday, 3rd July 2009
When was the last time you used the word 'verve' in a sentence? It’s not a word you often hear but is a great word to define customer service that is refreshing, memorable, and leaves a lasting positive impression...

The Salt Hotel of Bolivia
Friday, 3rd July 2009
Built on the vast salt desert of Salar de Uyuni, in Bolivia, the Salt Hotel has become a popular tourist attraction...
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