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 Recent News   (Click headline to read article)
Impact of text and messaging apps on travel planning
Saturday, 28th May 2016
There has been a significant increase in the use of mobile messaging among travelers, younger travelers – millennials aged 18-34, but also 35-44 year olds – are driving the use of mobile messaging: Is messaging the future o...
News from around the EMEA region, May 28
Saturday, 28th May 2016
Hotel industry and travel news from around the Asia Pacific region: Robert De Niro’s looking at London, Corinthia acquires the Hotel Astoria in Brussels, Millennium makes its debut in Riyadh and more...
Unplugged Collection - Multi-functional business platform for independent hotels
Saturday, 28th May 2016
The Unplugged Collection is the multi-functional hotel business platform and booking engine of choice for unique & independent hotels, Villas and lifestyle venues...
Hyatt House Düsseldorf marks the brand’s entry into Europe
Friday, 27th May 2016
Hyatt announced that a Hyatt affiliate has entered into a franchise agreement with InTown Hospitality GmbH for a Hyatt House hotel in Düsseldorf, Germany, which is expected to open January 2017...
Preferred Hotels & Resorts expands its partnership with Fortune Hotels
Friday, 27th May 2016
Seven new Fortune Hotels join Preferred Hotels & Resorts, bringing partnership to nine hotels and strengthening the brand’s footprint in India to 32 properties...
Innovation driving cruise market growth globally beyond 2016
Friday, 27th May 2016
Global Cruise Market: 2016 Edition research report talks about the industry that has evolved from a small segment of the oceanic passenger market into a complete and complex vacation business, it has changed completely in comparison with cr...
 Recent Articles  (Click headline to read article)
The Power of Benefits
In the War for Talent, employee benefits have great power and a recent report from the insurance company Aflac, details just how powerful a role benefits play in attracting and retaining good people...
Do Hotel Guests Reviews Really Matter?
In today’s internet-driven climate, more hotel guests can voice their opinions of your hotel in a matter of minutes, these initial guests can have their opinions heard and considered by other potential hotel guests and in a matter of ...
Revenue Management in the Social Digital Age: The Impact of Reviews on Pricing
Exclusive Feature: Online review sites and social media platforms were once relegated to the periphery of a revenue management strategy and handled exclusively by the public or guest relations department...
Six Reasons to Consider Serviced/Furnished Apartments for International Extended Stays
As Corporate Travel Managers and Procurement and Sourcing professionals, you face myriad challenges when securing lodging for your travelers and teams in need of global extended lodging and those challenges may include: duty of care complia...
How to Write Hotel Content that Will Convert
When it comes to deciding to redesign your hotel’s website, many hoteliers focus on the aesthetics and put little emphasis on improving their hotel’s story...
Put Some Sizzle In Your Summer ADRs
It’s that time of year again! Summer is around the corner and there’s an almost unlimited supply of hotel deals to be found, so your standard 10-15 percent off summer promo isn’t going to draw much attention when every hotel on the block is offering the same deal...
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 Top Feature Articles (Click title to read)
Three Ways to Create Confidence with Your Customers
Saturday, 28th May 2016
I recently interviewed Nate Skinner, the VP of Customer Care for Campaign Monitor, a company that helps businesses use email to market their businesses, it was for one of my Forbes columns, Seven Ways to Use Email to Build Your Brand and Create a Better Customer Experience...

Art in Hotels, and the Role It Can Play in the Grey Space
Friday, 27th May 2016
This was my third stay at The Gibson in Dublin, I like this hotel, it has the right touch of creativity without being too contrived, its staff are friendly without trying to be too cool and its rooms are contemporary in design but functional and comfortable...

Not All Thought Leaders are Great People Leaders
Friday, 27th May 2016
Bud was one of the most brilliant people in his organization, only in his mid-thirties, Bud amazed his senior managers with his ability to grasp problems and develop innovative and effective solutions to those problems...

Get Ready For A Mobile Summer
Thursday, 26th May 2016
According to a recent report by Criteo, mobile devices accounted for 27% of travel bookings worldwide in Q1 2016 and in the US, it was actually 29% and this doesn’t event include sales coming from mobile apps, taking only smartphones and tablets into account...

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