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 Recent News   (Click headline to read article)
Four Seasons announced three new Four Seasons†Private Jet†journeys taking off in 2017
Monday, 2nd May 2016
The itineraries are headlined by Culinary Discoveries, a first-of-its-kind journey developed in partnership with one of the world’s best restaurants, Copenhagen-based Noma, and its acclaimed head chef René Redzepi...
Sol Katmandu, named one of the best 100 ideas of the year by 'Actualidad Econůmica'
Monday, 2nd May 2016
In the 38th edition of its Hundred Best Ideas awards, Actualidad Económica (Economic News), the leading business magazine in Spain, named the Sol Katmandu Park & Resort operated by Meliá Hotels International...
Hilton Worldwide continues growth across Australasia
Monday, 2nd May 2016
Hilton Worldwide announced Hilton Lifou Wadra Bay Resort, its second hotel in New Caledonia, with the signing of a franchise agreement with Société de Développement des îles Loyautés (SODIL)...
Global Wine Quarterly Q2: New Zealand shows scope for growth
Monday, 2nd May 2016
Global trade activity picked up in 2015, courtesy of the US and China markets, and the New Zealand wine industry moves further along its impressive growth path...
It is not Google but the user that determines the success of a website
Sunday, 1st May 2016
Google's secrets are not really secrets at all, because many of their details have been published and can be looked up...
EHL and Dusit create an innovative hospitality management college in the Philippines
Sunday, 1st May 2016
Dedicated to honing the next generation of hoteliers and restaurateurs in South East Asia, EHL and Thailand’s Dusit International have partnered to create a hospitality management college in the Philippines: the Dusit Hospitality Management College (DHMC)...
 Recent Articles  (Click headline to read article)
4 Marketing Tools to Connect With Customers & Grow Your Business
We live in a digital age which means more customers are online and if your business is not actively engaged online, you are missing out on connecting with potential, and current customers...
Letter from Bali: Itís Indonesia's Time in the Digital Sun
It’s a full flight, the beginning of a long weekend for Singaporeans and Bali’s always a quick and good two-hour-flight escape for stressed out city folks...
Want to Get Your Hotel Distribution and Marketing Right? Here are Nine Habits you Should Pick Up
The inaugural WIT Hospitality conference took place in Hong Kong’s state-of-the-art Hotel ICON on March 22, 2016 and the day brought forth far more than fresh insight, but it also acted as a platform for key players to fight...
7 Reasons to Offer Outplacement for Poor Performance
Poor performance in an employee may arise for a number of different reasons, but when an employee’s performance is obviously unacceptable and everyone knows it, it can be easier to take action, especially if the person has had every opportunity to improve...
Simple Doesn't Mean Easy
My belief is that customer service is simple - at least it is on the surface - It can be as simple as just being nice to a customer and being nice, showing empathy, being sincere – these are some of the basics of customer service, and they seem pretty simple...
Four Ways To Compete Against New Properties In Your Market
It’s a nightmare that way too many hoteliers can relate to: an already saturated market being bombarded with new hotels left and right, each with shiny new technology, the comfiest beds in all the land and thousands of square feet of meeting space to entice even your most loyal annual groups...
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 Top Feature Articles (Click title to read)
Group vs Individual Travel in China [Infographic]
Monday, 2nd May 2016
Escorted group tours have been a big part of Chinese travel, both outbound and domestic, since the country’s post-1979 reform and opening first made it easier to travel...

5 Ways to Get Outplacement Wrong
Monday, 2nd May 2016
No one looks forward to the day you get the call stating you are 'being let go' or the 'company is downsizing', outplacement is meant to be a cushion many former employees rely on to ease their transition to a new job...

Are You One of The 8%?
Sunday, 1st May 2016
Time flies and we’re already into the second quarter of the calendar year, by now, whatever you had planned at the start of the year may have turned out to be only a pipe dream;  You’re not alone, University of Scranto...

3 Ways to Manage a Downsizing with Respect and Dignity
Saturday, 30th April 2016
Managing a downsizing so that all employees are treated with dignity and respect is essential to an organization’s reputation and brand; Downsizings affect employees who have been terminated, those remaining and an organization’s customers, investors and other stakeholders...

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