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 Recent News   (Click headline to read article)
Shangri-La signs MOU for its first hotel in Phnom Penh, Cambodia
Friday, 24th October 2014
Shangri-La International Hotel Management and Oxley Gem Cambodia have signed a Memorandum of Understanding in relation to the management and operation of the first Shangri-La hotel in Phnom Penh, Cambodia...
Marriott’s #PictureYourselfHere campaign takes job seekers behind-the-scenes
Friday, 24th October 2014
Marriott International announced innovations to its careers sites and job search process as it aims to engage jobseekers worldwide through its new #PictureYourselfHere campaign; The campaign includes enhanced job search functionality, featu...
Global trends report predicts future travel trends
Friday, 24th October 2014
Euromonitor International has accurately predicted global travel trends in partnership with World Travel Market (WTM) for nine years...
Zagat: The NYC dining scene thrives, reaching pre-recession levels
Friday, 24th October 2014
The votes are in! Zagat reveals the results of its 2015 New York City Restaurants survey covering more than 2,139 restaurants as voted on by 30,592 avid diners; Ratings and reviews are available on Zagat...
76% of travelers were willing to pay more for a hotel with higher review scores
Friday, 24th October 2014
A study to understand the link between reviews and hotel conversion rates and pricing and conducted and is the first of its kind using simulated booking engines and heat mapping technology to determine consumers’ hotel choices...
Meliá continues to grow in the Middle East and Asia-Pacific
Friday, 24th October 2014
In a productive trip, during which he met with partners and with new investors, the Vice Chairman & CEO of Meliá announced the signature of two luxury hotels in the Qatari capital and the top new destination in south east Asia...
 Recent Articles  (Click headline to read article)
What's The Mood Out There? The Role for Hospitality
There is a sense of unease out there and in the marketplace, not quite panic, but our fellow citizens are on guard in an aura of disquiet;  For a connected world, we are bombarded all the time with news and opinion, most of it disturbi...
We're the Last of the Mohicans, says MISA’s New Chief
After a two-and-a-half year hiatus away from the industry, Wee Hee Ling, the new CEO of MISA Travel, Singapore, knows she has her work cut out for her but as always, the petite, soft-spoken executive is up for the challenge...
Marketing Dashboards: New Technologies Enables Next Generation Dashboards
Marketers continue to be under pressure to connect marketing to business results and with the explosion of channels and data, it’s not surprising that marketers face serious challenges in creating meaningful dashboards...
How Far Will Hotels Go To Embrace Healthy Habits?
Exclusive Feature: Your guests are craving something delicious: It’s late night, they’ve had a long day of travel, and they’re hungry, not hungry enough to order room service and devour an entire meal, but just hungry enou...
Can Small Hotels do Without Global Brand Affiliation?
Exclusive Feature: A few days ago, we returned from a week-long family vacation in Southern Italy: We stayed in a small hotel in Sorrento called Antiche Mura and booked our rooms well in advance via one of the leading OTA's; ...
How Leakage Affects Your Travel Program Featured
Despite a travel management company’s (TMCs) daily efforts to create the best possible travel program for your business some bookings still go astray;  Sometimes travelers won’t book through your preferred channel or they’ll book their own choice of hotel over the internet...
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 Top Feature Articles (Click title to read)
Dubai: Dies The Mirage Have Legs or Feet or Clay?
Friday, 24th October 2014
It seems not a single person who has visited Dubai has returned without a litany of superlatives singing its praise; Apparently, it is the Paris of Les Années Folles, the Manhattan of 1935, the California of the sixties...

Sitting Is the New Smoking – Get Your Team Moving
Friday, 24th October 2014
A healthy staff means a healthy business, the numbers show that healthy, more active employees have lower health claims, are more productive, take less sick days per year and are less likely to quit...

What Exactly is that Experience Everyone Seeks?
Friday, 24th October 2014
That is the challenge we in Hospitality face: what exactly is that experience that our guests and customers seek? We understand that our patrons are now looking for adventure, authenticity, excitement, something different...

Top Employee Perks and What's Coming (Part 1)
Thursday, 23rd October 2014
Some years ago, my late partner Roger Herman and I wrote a book called 'Lean & Meaningful: A New Culture for Corporate America' (L&M); In it we outlined what over 200 organizations were doing to 'get lean', yet provide 'meaningfulness' to their employees...

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