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 Recent News   (Click headline to read article)
China and India power Asian corporate travel
Thursday, 26th November 2015
Chinese and Indian corporates continue to increase their travel budgets while spending in the more mature markets of Singapore and Hong Kong is flat-lining...
News from around the Asia Pacific region, Nov 25
Thursday, 26th November 2015
Hotel industry and travel news from around the Asia Pacific region; Thailand starts offering six-month multiple-entry visa, Marriott - now the biggest, share of Asian airlines dropped after Paris attacks and more...
'Seekenders' - who choose experiences over material wealth - hold the key to happy holidaying
Thursday, 26th November 2015
Research out today by Hampton by Hilton has revealed a trend among Brits to forgo the big, annual holiday in favour of regular short breaks, to seek value for money and to covet travel experiences over material possessions...
First luxury tent and villa encampment for Rosewood to open in Luang Prabang, Laos in 2017
Thursday, 26th November 2015
Rosewood Hotels & Resorts has been appointed by Waterfall Management Sole to manage Rosewood Luang Prabang in Laos, scheduled to open 2017 as a luxury escape that will epitomize the collection’s A Sense of Place® philosophy...
Center for Hospitality Research reports on the new science of service innovation
Thursday, 26th November 2015
The trade-off between hotel room rates and search engine results; the importance of top-down innovation in European hotels; the parallel learning curves of guests and employees during organizational change; technological innovations in rest...
Hilton acknowledges credit card breach
Wednesday, 25th November 2015
Two months after KrebsOnSecurity first reported that multiple banks suspected a credit card breach at Hilton Hotel properties across the country, Hilton has acknowledged an intrusion involving malicious software found on some point-of-sale systems...
 Recent Articles  (Click headline to read article)
Ten Things You Might Not Know About the Millennial Traveler
By now, you probably know that the Millennial generation has arrived on the global travel scene in a big way, they’re on the road for business and for leisure, and they’re eager for new and unique experiences...
2016 Checklist to Maximize Engagement and Revenues from Social Media
Social media and travel go hand-in-hand: Sixty-five percent of adults now use social networking sites and a growing portion of these users are utilizing social media before, during, and after traveling...
How Hoteliers Can Leverage the New Google + Layout
Google has recently rolled out a new and simple Google + layout and to see the new changes, you will need to opt in to the latest version when you sign into your hotel’s Google + page...
Multi-Channel vs Omni-Channel - Know the Difference!
Marketers and customer experience professionals are no strangers to the term 'omni-channel';  This concept has been talked and written about—ad nauseam, some would say—for the past few years...
10 Ways To Target Travelers With Facebook Ads
With an active user base of more than 1.55 billion people, Facebook has become a major player in the online marketing sphere, in particular within the travel sphere as people like to share moments, pictures from their experience or engage w...
Two Steps To Telling Your Company Story In 15 Seconds Or Less
A successful venture capital investor once told me that he challenges entrepreneurs to make their pitch in 10 words or less; 'If you can’t tell me what you do in 10 words, I’m not interested, I’m not buying and I’m not investing - Period...
 Top Feature Articles (Click title to read)
Implementation of the11th Revised Edition of the Uniform System of Accounts for the Lodging Industry - Part 7
Thursday, 26th November 2015
The 11th Revised Edition of the USALI contains some significant changes that are very obvious to readers, examples include the addition of a new Undistributed Department (Information and Telecommunications Systems), or the movement of Non-Operating Income out of Total Revenue...

Making an Up-Sell Click Seamlessly, Rather than Blatantly Selling It
Thursday, 26th November 2015
Up-selling training to a property’s front desk team members, backed up by an astute data strategy, is key to incremental revenue and stepping up loyalty...

It's not only the Candidate who has to Prepare for an Interview - Tips for the Interviewer
Thursday, 26th November 2015
Most people admit to brushing up their interview skills before a job interview, but according to recruiting experts Hays in Singapore interviewers themselves also need to hone their skills...

The Profitable Path to Personalization for Hotels
Wednesday, 25th November 2015
As consumers have moved to digital channels and digital interactions, competition for the hotel consumer has increased dramatically, now, hotels not only compete with each other, but also with third-party online distributors, and even new disruptors from the sharing economy like AirBnB...

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