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 Recent News   (Click headline to read article)
GBTA statement on electronics ban
Friday, 24th March 2017
Passengers traveling from 10 airports in eight Middle Eastern and African countries will be barred from bringing laptops and other large electronics into the cabin as carry-ons starting as early as Tuesday, the Department of Homeland Security announced this week...
Rosewood expands Asia footprint with ultra-luxury resort in Vietnam
Friday, 24th March 2017
Rosewood Hotels & Resorts® has been appointed by Hoi An South Development Limited, to manage Rosewood Hoi An in Vietnam, scheduled to open 2019...
UK and US ban laptop computers, tablets and cameras on certain flights
Friday, 24th March 2017
The UK government has announced changes to aviation security measures on selected inbound flights to the UK that restrict the size of electronic items that may be carried by passengers in the cabin...
Turkey market outlook 2017
Friday, 24th March 2017
Tourism in Turkey is focused largely on a variety of historical sites, and on seaside resorts along its Aegean and Mediterranean Sea coasts...
Amari introduces its newest destinations around Asia
Friday, 24th March 2017
As Amari is preparing to welcome its first properties in China, Sri Lanka and Malaysia, we would like to invite our guests to join us in our discovery of new Amari destinations in Yangshuo, Galle and Johor Bahru...
Marriott testing Siri and Alexa to decide which will control devices in its hotel rooms
Friday, 24th March 2017
The battle between intelligent voice assistants is moving into hotel rooms, as Marriott International is testing both Siri and Alexa to decide which will control devices in at least some of its hotel rooms...
 Recent Articles  (Click headline to read article)
Four Customer Service Lessons From a Stevie Award Winner
Congratulations to Squaremouth, who just won a Gold Stevie Award for Customer Service Department of the Year – for the fourth time! (For those that don’t know, the Stevie is an international business awa...
5 Tips For Incorporating Reviews Into Your Hotel Marketing Strategy
In today’s business world, when taking into consideration the connectivity of people and the mobile-first society, it’s safe to say that guest feedback is the thing that can make or break your hotel marketing strategy...
Interview with Airbnb Host Management Platform, GuestReady
The on-demand economy is taking off thanks to the likes of Uber and Airbnb, the boom in ride and home-sharing also opens new opportunities for new business to emerge and leverage from the new economy...
Introducing the 'Psychometric SWOT' Exercise for Effective Team Development
Growth - Expansion - Development - Progression: These words translate in a business sense to an increase in size, footprint, market share, revenue and profit or shareholder value, they are common aspirations of most companies eager to ...
A Crystal Ball for Marketing & Revenue Management
Owners and operators are dead set on obtaining more direct bookings for their hotels to maximize their profits, revenue management and marketing, more than ever, must align in order to achieve what their owners are asking for...
Segmentation vs Personalisation
Last week’s ITB trade fair in Berlin showed us that one thing is on the minds of hoteliers and OTAs alike - data: Talks from the biggest players in the travel game all centred on the opportunities that ‘big data’ can bring...
 Top Feature Articles (Click title to read)
Why Adding Fresh Content is Critical for Your Hotel Website’s Health
Friday, 24th March 2017
When you update your website with relevant, high quality content the search engines have even more information to provide for search queries; In addition, the more you update your site the more the search engines will visit your site...

The New Linkedin: Yay or Nay?
Friday, 24th March 2017
LinkedIn users recently woke up to an entirely revamped desktop design — the biggest overhaul the social media platform has ever carried out since 2003! This latest design change reminds many of another, well-known social media platform, the new interface is currently being rolled out globally...

Google’s Penalty for 'Intrusive' Interstitials: What Hoteliers Need to Know
Thursday, 23rd March 2017
Google is once more making it clear what kinds of mobile experiences they want to encourage, recently, they announced they would start penalizing sites with intrusive mobile interstitials in their search results...

New Hotel? Here's How to Use OTAs to Drive Future Direct Bookings
Thursday, 23rd March 2017
'If I was starting a hotel from scratch, I’d give all my distribution to OTAs and just concentrate on the guest and their experience', that was the view announced by David Turnbull, co-founder of SnapShot, at the Seize Opportunity in Disruption conference in London a few weeks ago...

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