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 Recent News   (Click headline to read article)
Business up 26% for Copenhagen
Sunday, 1st February 2015
As the books are closing on 2014, it has been yet another record-breaking year in terms of events secured for the future:  72 international conventions and 341 corporate meetings and incentive leads were added to the list of events tak...
Tokyo tops index of world’s safest cities
Sunday, 1st February 2015
Asian cities rank top and bottom of safe cities index, new definition of urban safety includes online environment, New York makes it into top 10, ahead of London, Paris, Madrid and Rome and wealth is no guarantee of safety...
Americas hotel transaction volume to reach $34 5 billion in 2015
Saturday, 31st January 2015
Sales in the Americas will once again drive global transaction volume, with liquidity originating from around the globe...
Are holiday photos an eternal cliché?
Saturday, 31st January 2015
How have Facebook, Instagram, Twitter, selfies, and more recently braggies, affected our traditional holiday snaps? Will the lovingly preserved photo albums on our bookshelves be replaced by a digital alternative?  We take a look at th...
Over 1 billion tourists travelled abroad in 2014
Friday, 30th January 2015
International tourist arrivals showed a 4.7% increase over the previous year and for 2015, UNWTO forecasts international tourism to grow by 3% to 4%, further contributing to the global economic recovery. The number of international tourists...
Hiring expectations up for 2015
Friday, 30th January 2015
Though hiring expectations in China (11 percent) and Brazil (8 percent) have slowed, 36 percent of employers in the United States plan to hire full-time, permanent employees this year...
 Recent Articles  (Click headline to read article)
Top 10 Global Trends that will Impact Hospitality in 2015
We asked our partners at the Cornell Center for Hospitality Research to comment on what they are seeing in terms of trends that will impact the hospitality industry in 2015;  Cathy Enz, full professor in strategy and The Lewis G...
Qunar Counting on Its Technology-Driven Operational Efficiency for a Break-Through
What would it take for to turn profitable in 2016? This conundrum is among the most followed topics in the Chinese travel industry.  While Ctrip never refrains from asserting the fact that the OTA stands for its performance t...
Customer Engagement: Making the Right Connections with Guests and Staff
Have you ever wondered how customer service in the hospitality sector has stacked up in recent years?  In a recent study by CGA Peach and InMoment, data showed that while customer service and feedback has been strong, there is still room for improvement...
The Annual Sales Meeting
Most companies create and initiate an annual sales meeting where they bring all the sales people together – drink the same Kool Aid and hope that next years sales rise significantly as a result of this fabulous National Sales Meeting theme and agenda...
Future Proofing Your Organization: How to Navigate The Next Turn
Did you know that in Germany (the birthplace of the car industry) car sales in the future may drop by as much as 50%? Did you know that predictions in the luxury car industry show that there may only be one big player in the future?  A...
Buffet Spreads – Bundling Food and Beverage Items for Higher Profits
In any hotel food outlet and in particular when buffet spreads are offered, it is important to push beverage sales along with the food offering...
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 Top Feature Articles (Click title to read)
Tourism, Key to Development, Prosperity and Well-Being
Sunday, 1st February 2015
An ever increasing number of destinations worldwide have opened up to, and invested in tourism, turning tourism into a key driver of socio-economic progress through export revenues, the creation of jobs and enterprises, and infrastructure development...

LinkedIn Free, LinkedIn Premium and Sales Navigator Which Do You Need?
Saturday, 31st January 2015
Almost every person I talk to and train on LinkedIn asks if they 'have' to be premium;  My answer is always that if you’re 'hunting' (meaning that you’re actively searching for prospects of some nature), then you definitely...

Should You Boost Posts on Facebook?
Friday, 30th January 2015
I'm guessing everyone must have a facebook page for their business by now, right?  I know some people are anti-facebook, but even if you personally don't want a page, isn't it silly not to at least have one for your business? After all...

A Hotel Tipping Policy Gone Amok: All She Had To Say Was Thank You
Friday, 30th January 2015
Important: This article is not about tipping etiquette, this is an observation of a very nice hotel that left a bad impression; So, hang in there with me, there’s a point at the end of the story...

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