Raffles International Limited was one of three Singapore companies and the only hotel chain selected to be part of Hewitt Associates' inaugural global human resource benchmark research report, entitled ‘Global HR Strategy and Design – Looking Beyond Borders'. The other two Singapore companies were Singapore Airlines and SingTel.

Raffles International Limited was one of three Singapore companies and the only hotel chain selected to be part of Hewitt Associates' inaugural global human resource benchmark research report, entitled ‘Global HR Strategy and Design – Looking Beyond Borders'. The other two Singapore companies were Singapore Airlines and SingTel.

The global research report examined the best practices in human resource management and strategy of four business models, namely multinational, international, global and transitioning to global. Over a period of 6 months, the Hewitt team conducted interviews with human resource leaders at the 40 companies based in North America, Europe and Asia.
The objective of this research was to provide a more in-depth framework of global planning and design in human resource management. Senior Vice President, Human Resources Tommy Ng said: "We are indeed honoured to be selected in this HR study. It not only benchmarked Raffles International against multi-national corporations in the likes of IBM Corporation and General Electric Company but also benchmarks us against two other homegrown companies -- Singapore Airlines and SingTel.

With the changes in today's business landscape, we need to understand the strategies used to structure and operate HR successfully across borders. A study such as the one conducted by Hewitt will provide insights into current practices. More importantly, it will benchmark our strategic HR architecture, comprising the Raffles People Strategy and the supporting Employer of CHOICE Framework, against the best."

Raffles International Limited was the only Singapore company named Best Employers in Singapore 2001 by Hewitt Associates in its inaugural study of employers in Singapore. The study was conducted in conjunction with The Asian Wall Street Journal and Far Eastern Economic Review, and supported in Singapore by The Straits Times.