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Latest News

Hotel owners at an AI crossroads as confidence and growth plans hold firm
Tuesday, 24th February 2026
Owners and developers embrace AI's next phase while optimism, brand loyalty and expansion plans remain at the forefront amid evolving market conditions...

Luxury hotel analysis report 2026
Tuesday, 24th February 2026
The luxury hotel market continues its upward trajectory, projected to reach $118+ billion in 2026 from $112+ billion in 2025, marking a compound annual growth rate (CAGR) of 5%...

Living with volcanoes & volcano tourism
Tuesday, 24th February 2026
Have you ever been to a place where active volcanoes are part of everyday life?...

Southeast Asia tourism update
Tuesday, 24th February 2026
Indonesia, Cambodia and Vietnam attend Trump's Board of Peace - and Vietnam confirms Boeing aircraft orders of 40 B787-9s for Sun PhuQuoc Airways, 50 737-8s for Vietnam Airlines...

Hard Rock unveils plans for Hard Rock Hotel & Casino San Juan
Monday, 23rd February 2026
Development for Hard Rock's music-inspired hospitality and entertainment experience in Puerto Rico's capital city is slated to begin mid-year, with opening targeted for 2029...

UK–GCC Strategic Dialogue 2026 gains new momentum under GCC Secretariat Patronage
Monday, 23rd February 2026
Expanded partnership base and growing roster of senior participants reinforce initiative ahead of Guildhall forum in April 2026...

Latest Articles

Cultural Stewardship as a Clear Path for Sustained Hotel Asset Growth
Sustainability is a vital initiative for the entire travel industry and right now, it’s was perhaps the hottest and driest summer to date in Toronto in 2025...

Why Hospitality Partnerships Matter: What We Learned from Consultant Conversations
Hospitality is a people-first industry: Connections matter, true partnerships are about building momentum together, sharing knowledge and creating space for honest conversations about where our industry is heading next...

Global eNewsletter of February 20, 2026
Choice Hotels targets the sub-Saharan and southern Africa regions, Forbes Travel Guide’s 2026 Star winners and more...

Ten Big Longevity Trends and Their Hotel Applications for 2026
Everyone is looking to starting fresh in 2026 and for the hotel world, the appropriate adage is: 'As one does at home, one will soon from their chosen travel accommodations...

Why Luxury Hotel Marketing Fails — And What’s Structurally Broken Underneath
Why Direct Bookings Stall (Even When Marketing Looks Busy): Luxury hotels don’t struggle because they lack marketing activity, they struggle because demand is being created outside their control — and closed by third parties...

The Difference Between a Proactive and Reactive Customer Service and CX Strategy
The definition of a proactive customer experience is simple: The company reaches out to the customer before they call about a problem...

The Mille Club: Potato Chip Pricing Lessons
For those who have not followed our writing, the Mille Club refers to properties with rates over one thousand dollars, pounds or euros, with the ‘mille’ picked up from the Italian language...

Top Feature Articles (Click title to read)

Global eNewsletter of February 24, 2026
Tuesday, 24th February 2026
Hotel owners at an AI crossroads as confidence and growth plans hold firm, Living with volcanoes & volcano tourism and more...

AI First, Not AI Only The Future of CX: AI First, Not AI Only
Tuesday, 24th February 2026
This article answers the question: How should leaders use AI in customer experience without sacrificing the human connection customers still value?...

AI Revenue Management for Hotels (Without Losing the Human Touch)
Tuesday, 24th February 2026
AI and automation are real game changers for hotel revenue management, today’s tools aren’t just suggesting prices, they're reading the market in real time, learning from data and adjusting rates automatically...

Global eNewsletter of February 23, 2026
Monday, 23rd February 2026
Hard Rock unveils plans for Hard Rock Hotel & Casino San Juan, UK–GCC Strategic Dialogue 2026 gains new momentum and more...

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