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Latest News
Hard Rock unveils plans for Hard Rock Hotel & Casino San Juan
Monday, 23rd February 2026
Development for Hard Rock's music-inspired hospitality and entertainment experience in Puerto Rico's capital city is slated to begin mid-year, with opening targeted for 2029...
UK–GCC Strategic Dialogue 2026 gains new momentum under GCC Secretariat Patronage 
Monday, 23rd February 2026
Expanded partnership base and growing roster of senior participants reinforce initiative ahead of Guildhall forum in April 2026...
Minor announces expansion in the Adriatic with debuts in Croatia and Slovenia
Sunday, 22nd February 2026
Minor Hotels has announced the signing of a management agreement with MK Group for two new additions to its portfolio on Europe’s Adriatic coast...
IHG unveils new premium collection brand
Saturday, 21st February 2026
InterContinental Hotels Group announces the launch of its new premium collection brand, Noted Collection, with initial discussions already underway with multiple owners, including several with portfolios of hotels, for potential addition into IHG’s system...
Choice Hotels targets the sub-Saharan and southern Africa regions
Friday, 20th February 2026
African market entry launches with three Kenyan hotels and firmly embeds Africa within Choice Hotels’ EMEA growth strategy, marking a major step in the expansion and diversification of its EMEA footprint...
Southwest brings Starlink ultra-fast WiFi onboard
Thursday, 19th February 2026
Southwest Airlines is taking inflight connectivity to new heights with Starlink, to bring the fastest WiFi in the sky this summer...
Latest Articles
Ten Big Longevity Trends and Their Hotel Applications for 2026
Everyone is looking to starting fresh in 2026 and for the hotel world, the appropriate adage is: 'As one does at home, one will soon from their chosen travel accommodations...
Why Luxury Hotel Marketing Fails — And What’s Structurally Broken Underneath
Why Direct Bookings Stall (Even When Marketing Looks Busy):  Luxury hotels don’t struggle because they lack marketing activity, they struggle because demand is being created outside their control — and closed by third parties...
The Difference Between a Proactive and Reactive Customer Service and CX Strategy
The definition of a proactive customer experience is simple: The company reaches out to the customer before they call about a problem...
The Mille Club: Potato Chip Pricing Lessons
For those who have not followed our writing, the Mille Club refers to properties with rates over one thousand dollars, pounds or euros, with the ‘mille’ picked up from the Italian language...
2026 Is the Year of MCP: What Hoteliers Need to Know
AI is happening, but we need to bridge the gap between concept and reality to avoid the hospitality sector being fraught with indecision and a lack of clear vision...
Global eNewsletter of February 13, 2026
Nobu debuts in the Maldives, Ritz-Carlton Yachts earn industry-first Forbes five-star and more...
The Future of CX: AI First, Not AI Only
'47% of consumers said that even with their preference for the phone, they still want the digital option...
 Top Feature Articles (Click title to read)
Global eNewsletter of February 23, 2026
Monday, 23rd February 2026
Hard Rock unveils plans for Hard Rock Hotel & Casino San Juan, UK–GCC Strategic Dialogue 2026 gains new momentum and more...
Cultural Stewardship as a Clear Path for Sustained Hotel Asset Growth
Monday, 23rd February 2026
Sustainability is a vital initiative for the entire travel industry and right now, it’s was perhaps the hottest and driest summer to date in Toronto in 2025...
Why Hospitality Partnerships Matter: What We Learned from Consultant Conversations
Monday, 23rd February 2026
Hospitality is a people-first industry: Connections matter, true partnerships are about building momentum together, sharing knowledge and creating space for honest conversations about where our industry is heading next...
Global eNewsletter of February 20, 2026
Friday, 20th February 2026
Choice Hotels targets the sub-Saharan and southern Africa regions, Forbes Travel Guide’s 2026 Star winners and more...
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